TERMS AND CONDITIONS

By purchasing from this website you acknowledge and accept these terms and conditions. Konjaku Shin Limited reserves the right to revise these terms and conditions at any time.

DISPATCH AND PAYMENT

Goods are held at Konjaku Shin Limited until payment has cleared.

Terms are payment with order

Third party cheques not accepted

Konjaku Shin Limited reserves the right to change and amend prices without prior notice.

For uncleared cheques £10.00 bank charge to be added.

DAMAGE OR SHORTAGE

Any damages or shortages must be notified within 24 hours of receiving the goods by telephone, fax or email. The goods must be returned within ten days of receipt. Where goods are found to have been faulty at time of dispatch we will pay postage for both return and additional mail cost. When returning damaged goods please attach or enclose a postage receipt.

If you suspect goods were damaged in transit you must directly contact the carrier responsible. Konjaku Shin Limited is not responsible for goods damaged in transit.

EXCHANGE

Sizes may be exchanged only on condition that the goods are as new, unworn and unwashed, and returned within ten days of dispatch. In the case of size exchanges the customer must pay return and additional mail costs. Returned goods of this nature will be closely examined to assess their condition.

Books, DVD's  and videos will not be exchanged unless proven to be faulty at the time of dispatch.

AVAILABILITY AND DELAY

Goods are subject to availability. If goods ordered are no longer available, or if we envisage a significant delay we will advise you immediately on receipt of your order.

We will normally send your order to you within 10 business days. We will contact you by email on receipt of you order to advise date of dispatch.

Our policy is one of continuous improvement, we reserve the right to alter specifications and or products without notice

SHIPPING COSTS

The correct shipping cost for the UK, Europe or Rest of the World must be selected at the time of order. Where this is found to be incorrect we will advise you on examining your order as to any additional monies owed. Any additional costs must be paid before goods are dispatched.

In the event of orders over £500.00 you must contact us directly and we will advise the correct shipping cost.

REFUNDS & CANCELLATIONS

If you have received goods which are not of satisfactory quality or not as described, or if you have simply changed your mind, you may return the goods to us for a full refund, or cancel, within 7 days of placing the order.
If goods have been received,they must be returned in their original condition and packaging, within 7 days of receipt.

If you wish to cancel the order please email: orders@konjakushin.co.uk, and include your name, item(s) ordered, order number and date of order. 

Here is how to return an item:

1. Include the Delivery Note in the parcel with the goods being returned.

2. Take the parcel to a Post Office. We advise you to obtain a Certificate of Postage, which should be retained until the refund is processed.

3. Address your parcel as follows:

Returns Department
Konjaku Shin Limited
Lower Spring Street
Grimsby
N.E. Lincolnshire
DN31 3JS
UK

4. Please allow up to 10 days for your refund to be processed.

5. Postage costs for all postal returns are payable by the customer.

6. Pack all return items with original packaging.

LIABILITY

We do not accept liability for damage or injury through misuse of products purchased.

SUPPLY OF TRAINING WEAPONS

It is our policy not to supply any training weapons to anyone under the age of eighteen years.

PRIVACY POLICY

Konjaku Shin Ltd does not disclose buyers information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item.

COPYRIGHT NOTICE

All Content of the Website is protected by copyright. The Content, trademarks, logos and service marks ("Marks") displayed on the Website are the property of Konjaku Shin Ltd and/or other third parties - even if not clearly identified as such. Users are prohibited from using any Marks without the written permission of Konjaku Shin Ltd or such third party that may own the Marks. 
Konjaku Shin Ltd is not responsible for the Content available on any other Internet sites linked to the Website. Access to any other Internet sites linked to the Website is at the user's own risk. 

Konjaku Shin Ltd reserves the right to seek all remedies available at law and in equity for violations of these Terms and Conditions. The laws of the United Kingdom shall govern these terms and conditions and use of the Website and the user submits to the jurisdiction of the United Kingdom with respect to any dispute relating to use of the Website or Content.